Full 25-point door and opener safety check with every visit - springs, cables, rollers, tracks, and your LiftMaster or Chamberlain opener included
You get a price before we start. It does not change when the truck arrives.
Before
After
Before
After
Before
AfterMeet the Texas City Team Behind Servo Garage Doors Texas City
We’re the crew that shows up when your garage door won’t budge at 6 a.m. or when you’re staring at a snapped torsion spring before work. Every technician here works under The Haven Standard, which means a written price before we start, a photo record when we finish, and no surprises in between. Marcus Deller built this Texas City operation in 2015 on one rule: the customer sees the failed part before anyone quotes a replacement. That rule hasn’t changed. These are the people who live by it.
Our People
Marcus Deller, Owner
I’ve been in garage doors since before most crews in Texas City knew what a logic board was. Started this operation in 2015 after watching too many homeowners get a verbal quote that ballooned once the truck was in the driveway. The Haven Standard gave us a framework, but the rule about showing the customer the failed part before quoting? That’s mine, from day one. I still run calls when we’re stacked three deep after a Gulf Coast storm rolls through and springs start popping across La Marque and Dickinson. My specialty is torsion systems on older wood doors, the kind where the headroom’s tight and the hardware hasn’t been touched since the 1980s. Off the clock, I’m usually restoring a 1972 Chevy C10 that has spent more time on jack stands than it has on the road.
Rico V., Lead Technician
Rico’s been turning wrenches on garage doors for fourteen years, and he’s the reason we can promise same-day spring repair in Texas City without blinking. He’s certified on LiftMaster and Chamberlain operator systems, but his real skill is diagnosis under pressure, when a customer is trapped inside their garage at 5:30 a.m. and needs to get to a shift at the port. Rico carries a full spring inventory on his truck, sized for every common door weight in Galveston County, and he’ll measure your broken torsion spring with a caliper before he says a word about price. He grew up in Hitchcock, still lives there with two pit bulls who are, in his words, “useless at everything except eating and judging my tool organization.”
Darnell K., Senior Installer
Darnell handles the jobs that take planning, not just speed. New door installations, full track replacements, conversions from extension to torsion spring systems, the kind of work where you measure twice and still check again because a 16-foot Clopay carriage house door doesn’t forgive a quarter-inch mistake. He’s been with us since 2019, came over from a commercial outfit in Houston where he learned steel framing and wind-load requirements the hard way. Darnell is the one who walks customers through the Amarr and Wayne Dalton style catalogs when they’re replacing a door after Harvey damage or just tired of looking at a dented panel every morning. He coaches youth football in Texas City on weekends, which explains his patience with apprentices who forget to lock the torsion bar set screws.
Teresa M., Service Coordinator
Teresa is the live voice you get when you call (409) 797-6585 at midnight with a door off its track. She’s been coordinating our dispatch since 2017, which means she knows every technician’s strengths, every common part number, and exactly how long it takes to get from our shop to Shoreacres, Bayou Vista, or anywhere in between during rush hour. Teresa doesn’t just schedule, she pre-qualifies calls so Rico or Darnell shows up with the right springs, the right opener model, or the right sectional door sample already on the truck. She grew up in La Marque, worked retail management for a decade before she decided she’d rather solve real problems than process returns. She keeps a whiteboard in the office with every active job, every promised arrival window, and every customer who needs a follow-up photo record sent before close of business.
Javi R., Apprentice Technician
Javi joined us in 2023 after two years of general handyman work that left him bored and broke. He’s learning torsion spring replacement, operator installation, and safety cable routing under Rico’s supervision, and he’s not allowed to touch a wound spring without eyes on him yet. That’s how we do it here. Javi’s already strong on Genie and Craftsman opener troubleshooting, the kind where the limit switch needs recalibration or the trolley carriage is jammed halfway down the rail. He’s the one who asks the questions customers are too embarrassed to ask, then explains the answer without making anyone feel small. He lives in Dickinson, commutes on a motorcycle that has left him stranded twice, which he considers “character building” and Rico considers “predictable.”
One Standard, Every Job
Every person on this crew, from Marcus to Javi, works to the same documented rules. Clause 1 of The Haven Standard means the written price and written scope come before any work starts. Clause 4 is why the technician photographs the failed part before quoting a replacement. The 365-Day Done Right Promise applies no matter which of us was on your job. The photo record, the flat price, the live phone answer at any hour, these aren’t department policies. They’re how we operate, because The Haven Standard doesn’t vary by technician or by neighborhood. Whether we’re working on a ranch-style home in Moses Lake or a townhouse near the Texas City Dike, the process is the same. The people change. The standard doesn’t.
Written by Marcus Deller, Owner at Servo Garage Doors Texas City, serving Texas City, La Marque, Dickinson, and the Galveston Bay area since 2015.